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Understanding International Trade
Practical insights on Importer of Record, customs compliance and international logistics to help you prepare your operations.
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FAQ
Frequently Asked Questions
What is an Importer of Record (IOR)?
The Importer of Record is the entity responsible for importing goods and meeting the customs and regulatory obligations that apply in the destination country. Its responsibilities vary depending on the jurisdiction and the nature of the operation.
Which countries do you offer IOR services in?
Our coverage evolves based on our partners and the regulations in force in each country. Contact our team to check the availability of our services for your destination.
What's the difference between an IOR service and an EOR service?
An IOR service covers responsibility for importing goods into the destination country, while an EOR service supports export operations from the country of origin when that country requires a structure suited to local regulatory requirements.
What documents do I need to provide to get a quote?
Generally, a commercial invoice or packing list along with the key details of your shipment (origin, destination, weight, dimensions, value) allow our team to put together an initial assessment.
How long does an import operation with IOR take?
Timelines depend on the destination country, the type of goods and the applicable regulations. Our team will provide an estimate after reviewing your file.
Do you offer support for both transport and customs together?
Yes. Our door-to-door logistics solutions coordinate transport, customs formalities and final delivery within a single solution.
Let's Talk About Your Project
An Import Project or International Shipment in Mind?
Tell us what you need, where your goods are coming from and where they're going. Our team will review your request and put together a solution that fits.